Business travel is back in full force after a long break as organizations are busy arranging business trips for business expansion, trade shows, and conferences. Though countries are dropping travel restrictions, employees may face multiple challenges of travel, such as flight delays, baggage loss, unfriendly weather, and local issues. Business travel support is crucial as employees experience frustration and panic, causing stress and travel disruptions during these situations. Further, organizations must ensure the safety and well-being of business travelers since they have a duty of care toward employees.
What is business travel support?
Business travel support spans multiple problems employees may face on business trips, including unforeseen events, flight cancellations, emergencies, and concerns about accommodation or local transportation. Travel management companies provide reliable travel support to employees through online platforms. Online travel management platforms enable companies to implement travel programs by improving travel policy compliance. Employees can access platforms like Paxes through an app for constant guidance and support for booking travel, changing itineraries, and seeking emergency help.
Importance of business travel support for travelers
It is vital for the smooth execution of business trips, as several uncertainties can disrupt travel plans. Employees are in a better position to face issues knowing that a travel management company is there to take care of their problems during business trips. Travel management companies can arrange emergency medical help if the employee has a health issue during the business trip. They can also guide the employees to change the tour plan if there is a possibility of some disturbances at a particular destination.
A travel management company can help an employee book alternative travel following flight cancellation. The employee accesses the centralized platform through an app to change the itinerary. Employees get round-the-clock support from a travel management company to deal with emergencies. Travel support can help employees find the missing baggage to ensure they board the flight without hassles.
Many countries have the facility of visa-on-arrival, but there may be a delay if the employees have to get a visa before boarding the flight. It can disrupt business trips. Business travel support from an established travel management company can help employees speed up their visa and work permit process.
Suggested Read: 11 Business Travel Tips For A Comfortable Corporate Travel
Benefits of business travel support
Organizations should ensure reliable travel support to employees for their well-being and the smooth execution of business travel programs. A few of the benefits of travel support are:
1. Streamlines booking through personalization
Travel booking is challenging, with several options for travel suppliers like airlines, accommodations, and local transport to choose from. Besides, employees must follow travel policy guidelines while booking travel. It can consume a lot of time and impact the productivity of employees. Corporate travel support from a travel management company facilitates bookings by personalizing the choices. The advanced travel management platform tracks employee travel and recommends booking options using previous data.
2. Establishes long-term relationships
Travel management companies earn the loyalty of business travelers by providing seamless business travel support. There is a better scope for building long-term symbiotic relationships by ensuring customer satisfaction.
3. Increase in profits
Organizations can ensure a better travel experience for employees by using Travel Management Companies. It results in higher productivity and profits for the organization. It is a win-win for travel management companies and organizations.
4. Builds brand reputation
Travel support drives the reputation of a travel management company as organizations look forward to seamless support for business travelers. It helps build a robust brand reputation across industry verticals.
5. Enhances word-of-mouth publicity
A great travel experience with reliable travel support encourages employees to share with colleagues and peers from other organizations. The power of social media boosts the publicity of the travel management company through word-of-mouth recommendations.
Role of Paxes real-time support
- Provides dynamic flight information
- Simplified and streamlined check-in processes
- Personalized inflight services
- Quick and efficient issue resolution
Conclusion
Travel management companies can benefit from business travel support in several ways. It helps them grow with positive and practical feedback from employees. Suggestions and recommendations about improvements help travel management companies introduce new features to enhance their solutions. Business travel support is a primary driver of employee satisfaction through an exceptional travel experience.
Paxes ensures seamless business support to improve business travel productivity and travel experience. It enables organizations to configure travel policies and boost personal choices by creating individual profiles. The SaaS-based travel management platform encourages travel policy compliance to drive cost-efficient business travel.
Suggested Read: All You Should Know About Corporate Travel Programs
Business Travel Support FAQs
How does travel policy affect business travel?
A travel policy provides guidelines to employees about their responsibilities and procedures for travel booking and expense reporting. Employees choose travel suppliers that boost cost-efficiency while complying with travel policy.
How does an online travel management platform expedite travel booking?
Online travel management platform uses machine learning technologies to create personalized booking choices using previous data. It helps employees choose their preferred travel options without browsing multiple options.
What features of a travel management company improve the travel experience?
Employees get access to a centralized portal for self-booking, as per their preferences, and have round-the-clock access to emergency support. They get periodic travel alerts to facilitate smooth travel and recommendations to choose local transportation. These are a few benefits of using a Travel Management Company for a better travel experience.
What are practical ways to improve the productivity of business travel?
Using an online travel management program to streamline business travel, complying with the travel policy, and planning are a few practical ways to enhance the productivity of business travel.
What is the fundamental aim of business travel support?
The essential aim of business travel support is to improve the travel experience by streamlining business travel.
